Shipping Policy
Shipping Policy
Thank you for shopping with us! We are committed to providing you with a seamless and reliable shipping experience within Australia. Please review our shipping policy for important details about processing times, shipping options, and more.
Free Shipping Offer
For a limited time only, we are thrilled to offer free standard shipping on orders above AUD 50 within Australia. Don’t miss out on this exclusive deal—place your order today! This promotion is valid for a limited period and may end without prior notice. Terms and conditions apply.
Order Processing Times
We strive to process and ship your order as quickly as possible. Our typical processing times are as follows:
- Orders placed before 11:00 AM (AEST) on business days are processed on the same day.
- Orders placed after 11:00 AM (AEST) or on weekends/public holidays will be processed on the next business day.
Please note: During peak periods (e.g., holidays or sale events), processing times may be slightly delayed.
Shipping Options
We offer the following shipping options:
-
Standard Shipping (5-7 business days)
Free for a limited time! Delivery times may vary depending on your location. -
Express Shipping (2-4 business days)
Available at an additional cost. Pricing will be calculated at checkout based on your delivery address.
Delivery Times
Estimated delivery times are based on the destination and selected shipping method. While we work with reliable courier partners to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances such as extreme weather or carrier disruptions.
Shipping Restrictions
- We deliver to all major cities, regional areas, and remote locations within Australia.
- We currently do not ship to PO Boxes or Parcel Lockers for express shipping. Standard shipping may accommodate these addresses.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your shipment’s progress directly on the courier’s website.
Failed Deliveries or Address Issues
Please ensure that your shipping address is complete and accurate at the time of checkout. If a delivery is unsuccessful due to an incorrect or incomplete address:
- Orders returned to us due to address issues will be subject to a re-delivery fee.
- If you wish to cancel the order, the original shipping cost (if applicable) may not be refunded.
Returns and Refunds
If your order arrives damaged or incorrect, please contact our Customer Service team within 7 days of delivery for assistance. For more details, refer to our Returns Policy.
Contact Us
If you have any questions about our shipping policy or require assistance with your order, feel free to contact us:
- Email: info@alifthelabel.com
We value your business and are here to help!