Standard shipping: 3–7 business days.
Express shipping: 1–3 business days.

Orders are dispatched within 1–2 business days of being placed. You'll receive a tracking link the moment your bag ships.

Yes — two tiers:

Free standard shipping on all Australian orders over AUD $150.
Free express shipping on all Australian orders over AUD $250.

Tip: bundling two bags almost always gets you over the free standard shipping threshold — and often the express one too.

Yes — we ship to 29 countries including the US, UK, UAE, Singapore, New Zealand, and more.

International delivery: 7–14 business days depending on your location. Shipping rates are calculated at checkout. Any customs duties or import taxes are the responsibility of the customer.

Yes. You'll receive a shipping confirmation email with a live tracking link as soon as your order is dispatched. If you haven't received it within 2 business days of ordering, check your junk folder or contact us.

We accept returns within 14 days of delivery for items that are unused, in original condition, and with all tags attached.

Items that show signs of use, damage, or are missing original packaging cannot be accepted for return.

Email us at info@alifthelabel.com with your order number and reason for return. We'll reply within 1–2 business days with instructions.

Return shipping costs are at the customer's expense unless the item is faulty or we sent the wrong product.

Yes, subject to stock availability. Email us at info@alifthelabel.com within 14 days of delivery and we'll confirm whether your preferred colourway is in stock.

Both return shipping and re-shipping costs are at the customer's expense for colour exchanges.

Once we receive and inspect your return, refunds are processed within 3–5 business days. Your bank may take an additional 2–5 days to reflect the credit. You'll receive a confirmation email the moment the refund is issued.

The Downtown Sling has one main compartment with an internal mesh pocket. It fits your phone, keys, lip gloss, and the essentials you actually reach for. Everything has a place. No digging. No chaos.

Downtown Sling — vegan leather with gold-tone hardware.
All-Day Carryall — heavy-duty canvas.
Jetsetter Crossbody — water-resistant nylon.

Full dimensions and details are listed on each product page.

Yes. All ALIF bags come with a fully adjustable strap so you can wear it as a sling, crossbody, or shoulder bag depending on your preference.

The branded ALIF strap — green, red and white on black — is the signature of the brand and sits front and centre by design.

Wipe down with a soft, damp cloth for everyday cleaning. Avoid prolonged exposure to direct sunlight or rain. Do not submerge in water or use harsh chemical cleaners.

When not in use, store in a cool, dry place away from direct light to maintain shape and protect the surface.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Afterpay, and Klarna.

Afterpay and Klarna let you split your payment into instalments at no extra cost — perfect for the All-Day Carryall or any bundle.

Yes — both Afterpay and Klarna are available at checkout. Split your order into 4 interest-free payments. No extra cost to you.

We dispatch quickly — usually within 1–2 business days. If you need to change or cancel your order, contact us immediately and we'll do our best to help before it ships.

Once dispatched, we're unable to modify or cancel orders, but our returns process will cover you.

We have three bundles available right now:

The Signature Set — All-Day Carryall + Downtown Sling (your colour choice). Save ~$28. AUD $185.99.
The Daily Duo — All-Day Carryall + Jetsetter Crossbody (your colour choice). Save $20. AUD $109.00.
The Weekend Edit — Downtown Sling + Bucket Hat. Save $15. AUD $104.99.

Shop all bundles →

Yes — The Signature Se